Cloud infrastructure: DigitalOcean case study: 33% YoY growth at 37% lower CAC

Startup buyers saw a developer tool. Phi repositioned DigitalOcean for them and ran the SMB outbound motion that sold it across APAC.

DigitalOceanCloud infrastructure

Outcome: DigitalOcean results

Growth at a lower cost to acquire.

  • 33%Year-over-year growth
  • 37%Lower CAC, through precise outbound targeting
  • HigherSMB win rates and SQL conversion

Pipeline velocity rose across startup segments. Cold email and call response rates jumped after the messaging overhaul, and more meetings got booked.

Before Phi: The challenge at DigitalOcean

A developer brand, a startup opportunity.

  1. 01

    Developer-first brand

    Strong with developers, weak with startup buyers.

  2. 02

    Seen as a tool

    Founders saw DigitalOcean as a tool, not a growth platform.

  3. 03

    Untapped SMB demand

    Real demand in the underserved SMB cloud segment, left on the table.

  4. 04

    No outbound

    No targeted outreach, and developer messaging didn't land with founders.

The work: What Phi did for DigitalOcean

Outbound rebuilt from the ground up by full-time lead gen specialists, partnership specialists and RevOps operators, embedded in DigitalOcean's commercial team and executing daily.

  1. 01

    Segment ICPs

    Different outreach for solo developers, SaaS startups and digital agencies.

  2. 02

    New positioning

    From developer tool to startup-ready cloud partner.

  3. 03

    Tested sequences

    Cold email and call copy built on founder pain points.

  4. 04

    CRM and reporting

    Workflows, dashboards, TAM maps and performance metrics.

Testimonial: DigitalOcean, in their words

“Phi helped us speak the language of startups. Their outbound team delivered pipeline that actually converted, and fast.”
Revenue ops team, DigitalOcean

Talk to us: The same system, pointed at your number.

A 30-minute call on your market, your GTM and what is not working. We will tell you if Phi is the right fit.

Talk to Phi