Trengo
Trengo consolidates WhatsApp, email, social, and voice into a single shared inbox.
Updated April 2026

Sales Engagement
Overview: What is Trengo?
The platform uses AI to handle repetitive inquiries automatically. Teams respond faster and maintain context across every channel.
Capabilities
Key features.
01
Unified inbox across all channels
02
AI-powered auto-responses
03
Team routing and assignment rules
04
SLA and response time tracking
05
WhatsApp Business integration
06
CRM and e-commerce integrations
07
Automation workflows
08
Reporting and analytics dashboards
At a glance
Quick facts.
- Stack position
- Sales Engagement
Talk to us: Pick the tool. We run the system around it.
Trengo is one part of a stack. We build and run the revenue system it plugs into.
Talk to Phi