Trengo

Trengo consolidates WhatsApp, email, social, and voice into a single shared inbox.

Updated April 2026

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Sales Engagement
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Overview: What is Trengo?

The platform uses AI to handle repetitive inquiries automatically. Teams respond faster and maintain context across every channel.

Capabilities

Key features.

01

Unified inbox across all channels

02

AI-powered auto-responses

03

Team routing and assignment rules

04

SLA and response time tracking

05

WhatsApp Business integration

06

CRM and e-commerce integrations

07

Automation workflows

08

Reporting and analytics dashboards

At a glance

Quick facts.

Stack position
Sales Engagement

Talk to us: Pick the tool. We run the system around it.

Trengo is one part of a stack. We build and run the revenue system it plugs into.

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