What is Acuity?
Acuity applies artificial intelligence to guide selling behaviors and recommend next steps. It works inside Salesforce to optimize processes and increase win rates. Teams use it to focus effort on the right prospects at the right time.
Acuity is a sales decision science platform built to improve how representatives sell. It uses AI models to analyze deal data and suggest the next best action for each opportunity. The tool provides real-time coaching that adapts as deals progress. Managers gain visibility into pipeline health and rep activity without running manual reports. Acuity simplifies CRM navigation by surfacing relevant information through configured cards and timelines. The platform integrates directly with Salesforce to automate multi-touch sales processes and drive higher engagement.
Ideal Customer Profile
Sales managers, representatives, and operations teams at mid-market and enterprise companies who want AI-guided selling within Salesforce to improve productivity and close rates.
Key Features
- AI-driven next best action recommendations
- Continuous learning and adaptive coaching
- Simplified CRM navigation with configured cards
- Real-time sales process timeline views
- Manager visibility into mid-process activity
- Automated multi-touch sales workflows
- Custom AI ranking models for prospects
- Integrated telephony and email sync
- Lifecycle management across deals
- External system integrations available
How to use Acuity
Teams install Acuity inside their Salesforce environment and configure it to match their sales process. Representatives follow AI-generated recommendations and coaching cues as they work deals. Managers monitor mid-process views to spot deals that need attention and adjust strategies based on real-time data.
Pricing
Starts at $95 per user per month for the Standard plan. Professional is $125 per user per month. Custom pricing is available on request. No free trial is offered.
Frequently Asked Questions
How do teams use Acuity in daily workflows?
Representatives follow AI-driven next best actions and coaching prompts while working inside Salesforce. Managers track real-time performance and adjust strategies based on live pipeline data.
What does Acuity cost per user?
The Standard plan costs $95 per user per month, while Professional runs $125 per user per month. Custom pricing is available for teams needing advanced AI models or integrations.
Why should a sales team choose Acuity?
The platform delivers AI-driven coaching and guided account-based selling that adapts to each deal. It automates process optimization so reps spend less time on admin and more time selling.
How does Acuity generate its recommendations?
Acuity runs AI models that analyze sales behaviors and deal data to recommend next steps. It updates suggestions in real time as opportunities progress through the pipeline.
Is there a free version or trial of Acuity?
No free version or trial is available. All plans are paid, starting at $95 per user per month.
Does Acuity integrate with existing CRM systems?
Yes. Acuity integrates deeply with Salesforce through a real-time API connection. It works as a partner layer that enhances CRM data with guided selling and process automation.
