What is Avoma?
Avoma provides conversation intelligence software focused on the full meeting lifecycle. It captures, transcribes, and analyzes customer calls to surface actionable insights. The platform targets small and mid-market organizations seeking core functionality without complexity.
Avoma functions as a meeting assistant that records and transcribes sales conversations in real time. Teams use it to identify coaching opportunities, track competitor mentions, and understand buyer sentiment across calls. The system automates note-taking and generates summary action items, reducing manual administrative work for representatives. Managers gain access to dashboard analytics that highlight talk-to-listen ratios and topic coverage. Positioned as a cost-effective alternative to enterprise-grade platforms, it delivers necessary intelligence features at a lower price point. The tool integrates with common CRM systems and calendar applications to centralize workflow data.
Ideal Customer Profile
Growing sales and customer success organizations seeking actionable conversation insights without the cost or complexity of enterprise platforms.
Key Features
- Automatic meeting recording and scheduling
- Real-time and post-call transcription
- AI-generated meeting summaries and action items
- Conversation topic tracking and tagging
- Manager coaching scorecards and dashboards
- CRM integration for data synchronization
- Playlist creation for call review and training
- Competitor and objection mention tracking
- Talk-to-listen ratio analytics
How to use Avoma
Teams connect the platform to their calendar and conferencing tools to begin recording calls automatically. After a meeting concludes, users review the generated transcript, share highlights with colleagues, and push notes directly into their CRM. Managers create scorecards to evaluate rep performance and track improvement over time.
Pricing
Pricing starts with a free tier for basic individual use, with paid plans available for teams requiring advanced intelligence features.
