What is Docket?
Docket provides an inbound chat platform designed to engage website visitors in real time. The tool qualifies leads through automated and human-assisted conversations. It serves as a conversion layer that connects interested prospects directly to sales teams.
Docket operates as a website conversion tool focused on turning inbound traffic into actionable sales opportunities. The platform uses conversational interfaces to greet visitors, answer questions, and route qualified leads to the appropriate representatives. It sits alongside live chat and chatbot solutions in the sales technology stack. Teams deploy it to reduce response times and capture high-intent buyers during their research phase. The system supports both automated qualification workflows and handoffs to live agents. This approach helps organizations shorten the distance between initial interest and a booked meeting.
Ideal Customer Profile
B2B companies with significant inbound website traffic looking to convert more visitors into qualified sales conversations.
Key Features
- Real-time website visitor engagement
- Automated lead qualification chat flows
- Live agent handoff capabilities
- Intelligent routing to sales representatives
- Meeting scheduling integration
- Conversation analytics and reporting
- Customizable chat widgets
- CRM data sync
How to use Docket
Teams install the Docket widget on their website to engage visitors as they browse key pages. Sales and marketing groups configure qualification questions and routing rules so that prospects reach the right rep quickly. Analysts review chat transcripts and conversion metrics to refine messaging and improve handoff accuracy over time.
Pricing
Pricing not publicly listed.
