What is Guru?
Guru is an AI-powered knowledge management platform designed to help teams access critical information without leaving their existing tools. It integrates directly into browsers and communication apps to surface relevant content at the moment of need. The platform aims to eliminate time spent searching for answers across disconnected systems.
Guru functions as a centralized hub where organizations can store, organize, and verify institutional knowledge. The platform uses artificial intelligence to suggest relevant information to users based on their current context, reducing the need to switch between applications. Teams can create cards of information that go through verification workflows, ensuring content remains accurate over time. Native integrations with tools like Slack, Microsoft Teams, and Chrome allow knowledge to surface directly where employees work. Administrators gain access to analytics that show which content is being used and where gaps in documentation exist. This approach helps reduce onboarding time and improves consistency in customer-facing communications.
Ideal Customer Profile
Growing and established organizations with distributed teams that need a single source of truth for product, process, and sales knowledge.
Key Features
- AI-suggested knowledge delivery in workflow
- Browser extension for instant access
- Native integrations with Slack and Microsoft Teams
- Card-based content organization
- Verification workflows to maintain accuracy
- Content analytics and usage tracking
- Duplicate detection and content consolidation
- CRM integration for sales teams
- Custom access controls and permissions
- Enterprise-grade security and compliance
How to use Guru
Teams typically deploy the platform by importing existing documentation and structuring it into searchable cards. Sales representatives can query the system directly from their CRM or messaging tool to find product details, competitive intelligence, or approved messaging. Managers set up verification intervals to keep content current and track usage metrics to identify areas needing additional documentation.
Pricing
Pricing is available upon request and varies based on team size and feature requirements.
