WhatFix

WhatFix provides a digital adoption platform designed to train employees directly within enterprise applications.

Updated April 2026

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EnablementEnablementSales Tools
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Overview: What is WhatFix?

It offers interactive walkthroughs and real-time support to reduce onboarding time. Organizations use it to improve user proficiency across complex software tools.

This platform enables organizations to create contextual training content that appears directly inside web-based applications. Users receive step-by-step guidance as they complete tasks, which eliminates the need to switch between a learning management system and the actual work interface. Administrators can build interactive walkthroughs, pop-ups, and self-help widgets without writing code. The system tracks user engagement and identifies areas where employees struggle, allowing training teams to address knowledge gaps proactively. By integrating support directly into the workflow, companies can speed up software rollouts and reduce support ticket volume.

Fit: Ideal customer profile.

Large organizations with complex software stacks seeking to accelerate employee onboarding and improve software utilization rates.

  • Mid-market
  • Enterprise

Capabilities

Key features.

01

Interactive in-app walkthroughs

02

No-code content authoring

03

Contextual self-help widgets

04

Real-time user analytics

05

Automated onboarding flows

06

Multi-format training support

07

Integration with enterprise software

08

Usage tracking and insights

Usage

How to use WhatFix.

Teams deploy the platform by installing a browser extension or embedding a snippet of JavaScript into their web applications. Training managers then use the visual editor to create step-by-step flows that guide users through specific processes. Analytics dashboards allow operations teams to monitor completion rates and identify friction points in real time.

Cost

Pricing.

Pricing is not publicly listed and is provided upon request based on organizational requirements.

At a glance

Quick facts.

Stack position
Enablement
Category
Enablement, Sales Tools
Best for
Mid-market, Enterprise
Pricing
Pricing is not publicly listed and is provided upon request based on organizational requirements.

Subcategories

  • Digital Adoption Platform
  • Training and Onboarding

Talk to us: Pick the tool. We run the system around it.

WhatFix is one part of a stack. We build and run the revenue system it plugs into.

Talk to Phi