WhatFix
WhatFix provides a digital adoption platform designed to train employees directly within enterprise applications.
Updated April 2026

Overview: What is WhatFix?
It offers interactive walkthroughs and real-time support to reduce onboarding time. Organizations use it to improve user proficiency across complex software tools.
This platform enables organizations to create contextual training content that appears directly inside web-based applications. Users receive step-by-step guidance as they complete tasks, which eliminates the need to switch between a learning management system and the actual work interface. Administrators can build interactive walkthroughs, pop-ups, and self-help widgets without writing code. The system tracks user engagement and identifies areas where employees struggle, allowing training teams to address knowledge gaps proactively. By integrating support directly into the workflow, companies can speed up software rollouts and reduce support ticket volume.
Fit: Ideal customer profile.
Large organizations with complex software stacks seeking to accelerate employee onboarding and improve software utilization rates.
- Mid-market
- Enterprise
Capabilities
Key features.
01
Interactive in-app walkthroughs
02
No-code content authoring
03
Contextual self-help widgets
04
Real-time user analytics
05
Automated onboarding flows
06
Multi-format training support
07
Integration with enterprise software
08
Usage tracking and insights
Usage
How to use WhatFix.
Teams deploy the platform by installing a browser extension or embedding a snippet of JavaScript into their web applications. Training managers then use the visual editor to create step-by-step flows that guide users through specific processes. Analytics dashboards allow operations teams to monitor completion rates and identify friction points in real time.
Cost
Pricing.
Pricing is not publicly listed and is provided upon request based on organizational requirements.
At a glance
Quick facts.
- Stack position
- Enablement
- Category
- Enablement, Sales Tools
- Best for
- Mid-market, Enterprise
- Pricing
- Pricing is not publicly listed and is provided upon request based on organizational requirements.
Subcategories
- Digital Adoption Platform
- Training and Onboarding
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