What is Blackthorn?
Blackthorn delivers event management and payment processing applications that operate entirely within Salesforce. Organizations use the platform to handle registration, ticketing, and recurring billing without leaving their CRM environment. The suite targets teams that monetize through events, memberships, or subscription services.
Blackthorn builds a collection of native Salesforce applications focused on event logistics and financial transactions. Because the tools reside inside the CRM, customer data stays in one place, reducing integration complexity and manual sync work. The event module supports in-person, virtual, and hybrid experiences with customizable registration flows and attendee tracking. A separate payments component handles one-time charges, recurring subscriptions, and invoicing with support for multiple gateways. Administrators can automate confirmation emails, receipt delivery, and post-event surveys using standard Salesforce automation tools. The architecture appeals to organizations that want to avoid third-party platforms and keep revenue operations consolidated under a single data model.
Ideal Customer Profile
B2B organizations running recurring events or subscription billing that rely on Salesforce as their primary CRM and want to consolidate revenue operations.
Key Features
- Native Salesforce architecture with no external sync required
- Event registration for in-person, virtual, and hybrid formats
- Recurring billing and subscription management
- Multi-gateway payment processing support
- Drag-and-drop page builder for registration and checkout
- Automated confirmation emails and receipt delivery
- Attendee tracking linked to Salesforce campaigns
- Self-service refund and cancellation handling
- Reporting dashboards built on standard Salesforce analytics
- AppExchange managed package with regular updates
How to use Blackthorn
Teams install the managed package directly into their Salesforce org and configure event templates or payment schedules using drag-and-drop builders. Marketers create registration pages, map attendees to campaigns, and trigger follow-up sequences without writing code. Finance and operations staff monitor payment status, issue refunds, and reconcile transactions inside standard Salesforce reports and dashboards.
Pricing
Pricing is available upon request and varies based on the selected modules and Salesforce edition.
