What is Missive?
Missive brings email, chat, and task management into a single workspace. Teams collaborate directly on messages without switching between apps. Over 4,500 companies rely on it to eliminate inbox confusion and streamline communication.
Missive is an inbox collaboration platform built for teams that depend heavily on email. It consolidates email, internal chat, and task tracking so colleagues can assign messages, discuss context, and track work without leaving their inbox. Shared inboxes give everyone visibility into incoming messages and prevent duplicate replies. Teams can turn any email into a task, set due dates, and track progress alongside the conversation. The platform connects with more than 25 integrations including Google Workspace, Office 365, and popular CRMs. It fits sales, support, and service teams that need coordinated communication without adopting a full CRM or complex project management tool.
Ideal Customer Profile
Small to mid-sized teams that rely on shared email workflows and need better coordination without replacing their existing stack.
Key Features
- Shared team inboxes with real-time visibility
- Internal chat directly on email threads
- Convert emails into assignable tasks
- Automation rules for routing and sorting
- Integrates with 25+ external apps
- Customizable workflows and layouts
- SMS and social channel support
- Analytics on team performance
- SOC 2 compliant security standards
- SAML SSO and IP restrictions on higher tiers
How to use Missive
Teams connect their email accounts and set up shared inboxes for addresses like sales or support. Members assign emails to specific colleagues, add internal comments directly on threads, and convert messages into trackable tasks. Automation rules can route, tag, or archive messages based on predefined conditions to reduce manual sorting.
Pricing
Starts at $14 per user per month on the Starter plan. A free plan is available, and paid plans include a 30-day trial.
Frequently Asked Questions
How do teams use Missive?
Teams collaborate through shared inboxes, internal chat on email threads, and task assignments. Automation rules handle repetitive sorting and routing work.
What does Missive cost?
Paid plans start at $14 per user per month for Starter, $24 for Productive, and $36 for Business. Annual billing discounts are available.
Why should teams choose Missive?
It consolidates email, chat, and tasks into a single interface to reduce context switching. Teams gain visibility into who is handling what across shared inboxes.
How does Missive work technically?
It connects existing email accounts into shared inboxes and layers chat, tasks, and automation on top. Integrations with tools like Google Workspace and CRMs keep everything synced.
Is there a free version of Missive?
A free plan exists with limited features and no credit card requirement. Paid plans also offer a 30-day risk-free trial period.
Does Missive have a partner program?
Missive runs a certified partner program for businesses that need help implementing the platform. Partners assist with setup and workflow optimization.
