Tools · Monday.com CRM
Monday.com CRM
A flexible CRM built on the monday.com Work OS for managing the full sales cycle.

Overview
What is Monday.com CRM?
Monday CRM is a customer relationship management platform built on top of the monday.com Work OS. It centralizes lead management, deal tracking, and client communication into a single customizable workspace. The platform emphasizes visual workflows and automation to help sales teams manage their pipelines efficiently.
Built as a native product within the broader monday.com ecosystem, this CRM adapts to various sales processes through highly customizable boards and columns. Teams can capture leads from web forms or integrations, then route them through qualification steps using automated workflows. The visual interface allows users to view deals in kanban, timeline, or table formats depending on their preference. Automation recipes handle routine tasks such as status updates, email notifications, and assignment changes without requiring coding knowledge. The platform connects with common tools like Gmail, Outlook, and various marketing software to keep data synchronized across systems.
Fit
Ideal customer profile.
Small to mid-sized sales teams seeking a highly customizable CRM that integrates with their existing project management workflows.
- SMB
- Mid-market
Capabilities
Key features.
01
Customizable boards and columns for pipeline management
02
Visual views including kanban, timeline, and chart formats
03
Pre-built automation recipes for routine tasks
04
Lead capture forms with direct CRM integration
05
Contact and deal management in one workspace
06
Email sync with Gmail and Outlook
07
Customizable dashboards for sales analytics
08
Integrations with marketing and productivity tools
09
Permission controls for team collaboration
10
Mobile app for managing deals on the go
Usage
How to use Monday.com CRM.
Sales teams typically set up pipeline boards that mirror their specific sales stages, then configure automations to handle lead routing and follow-up reminders. Users can customize fields, create dashboards for performance tracking, and invite collaborators across departments to align on deal progress.
Cost
Pricing.
Monday CRM offers multiple plans starting with a free tier for individuals, with paid plans available for larger teams.
At a glance
Quick facts.
- Stack position
- CRM
- Category
- CRM, Sales Tools
- Best for
- SMB, Mid-market
- Pricing
- Monday CRM offers multiple plans starting with a free tier for individuals, with paid plans available for larger teams.
Subcategories
- Pipeline Management
- Sales Automation
Compare
Monday.com CRM alternatives.
Pick the tool. We run the system around it.
Monday.com CRM is one part of a stack. Phi builds and operates the revenue system the whole stack plugs into.

