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Tools · Monday.com CRM

Monday.com CRM

A flexible CRM built on the monday.com Work OS for managing the full sales cycle.

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Overview

What is Monday.com CRM?

Monday CRM is a customer relationship management platform built on top of the monday.com Work OS. It centralizes lead management, deal tracking, and client communication into a single customizable workspace. The platform emphasizes visual workflows and automation to help sales teams manage their pipelines efficiently.

Built as a native product within the broader monday.com ecosystem, this CRM adapts to various sales processes through highly customizable boards and columns. Teams can capture leads from web forms or integrations, then route them through qualification steps using automated workflows. The visual interface allows users to view deals in kanban, timeline, or table formats depending on their preference. Automation recipes handle routine tasks such as status updates, email notifications, and assignment changes without requiring coding knowledge. The platform connects with common tools like Gmail, Outlook, and various marketing software to keep data synchronized across systems.

Fit

Ideal customer profile.

Small to mid-sized sales teams seeking a highly customizable CRM that integrates with their existing project management workflows.

  • SMB
  • Mid-market

Capabilities

Key features.

01

Customizable boards and columns for pipeline management

02

Visual views including kanban, timeline, and chart formats

03

Pre-built automation recipes for routine tasks

04

Lead capture forms with direct CRM integration

05

Contact and deal management in one workspace

06

Email sync with Gmail and Outlook

07

Customizable dashboards for sales analytics

08

Integrations with marketing and productivity tools

09

Permission controls for team collaboration

10

Mobile app for managing deals on the go

Usage

How to use Monday.com CRM.

Sales teams typically set up pipeline boards that mirror their specific sales stages, then configure automations to handle lead routing and follow-up reminders. Users can customize fields, create dashboards for performance tracking, and invite collaborators across departments to align on deal progress.

Cost

Pricing.

Monday CRM offers multiple plans starting with a free tier for individuals, with paid plans available for larger teams.

At a glance

Quick facts.

Stack position
CRM
Category
CRM, Sales Tools
Best for
SMB, Mid-market
Pricing
Monday CRM offers multiple plans starting with a free tier for individuals, with paid plans available for larger teams.

Subcategories

  • Pipeline Management
  • Sales Automation

Pick the tool. We run the system around it.

Monday.com CRM is one part of a stack. Phi builds and operates the revenue system the whole stack plugs into.