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Supply Chain & LogisticsTools · Novocall
Novocall
Convert website visitors into sales calls with automated callback routing.
Overview
What is Novocall?
Novocall is a cloud-based business phone platform built for small and mid-market teams. It captures inbound leads through website widgets and routes them to the right reps automatically. The goal is faster response times and higher contact rates.
Novocall provides a click-to-call widget that sits on your website and lets prospects request instant callbacks. When a visitor submits their number, the platform dials them back within seconds and connects the call to an available team member. Automatic routing rules distribute calls based on schedules, round-robin logic, or custom criteria. The system also integrates with Facebook lead forms so ad responses trigger immediate outbound calls. Teams can record conversations, set up SMS reminders, and manage missed-call follow-ups from one dashboard. Pricing is tiered to accommodate individual users, small teams, and larger workspaces with more complex needs.
Fit
Ideal customer profile.
Small and mid-market companies that rely on inbound phone leads and want to connect prospects to reps within seconds.
- Seed
- SMB
- Mid-market
Capabilities
Key features.
01
Instant callbacks for inbound leads
02
Click-to-call website widget
03
Automatic call routing and distribution
04
Facebook lead form integration
05
Customizable call scheduling
06
Call recording and forwarding
07
SMS reminders for scheduled calls
08
Missed call follow-up automation
09
Integrations with popular CRMs
Usage
How to use Novocall.
Install the click-to-call widget on your site, add your team members and their phone numbers, then configure scheduling and routing rules. Leads who fill out the widget or connected Facebook forms receive an automatic callback routed to the right rep. Monitor calls, recordings, and follow-ups from the central workspace.
Cost
Pricing.
$39/ Per team
Starts at $39 per user per month for the Pro plan. No free trial is available.
Pro
$39.00
Team
$119.00
Business
$279.00
At a glance
Quick facts.
- Stack position
- Call Intelligence
- Category
- Sales Tools
- Best for
- Seed, SMB, Mid-market
- Pricing
- From $39/Per team
Subcategories
- Phone Dialers
Follow Novocall
Questions
Frequently asked.
How do you set up Novocall?
Embed the click-to-call widget on your website, add team phone numbers, and configure your scheduling rules. Inbound calls will start routing to available reps immediately.
What does Novocall cost?
Plans start at $39 per month for Pro, $119 per month for Team, and $279 per month for Business. Call credits are billed separately from the base subscription.
Why should teams choose Novocall?
The platform shortens response time by triggering instant callbacks the moment a lead submits their number. Smart routing ensures every prospect reaches the right person without manual handoffs.
How does Novocall route and manage calls?
Custom routing rules direct inbound calls to specific team members based on schedules or round-robin distribution. Callbacks can also be triggered automatically from web forms and Facebook ads.
Is there a free version of Novocall?
There is no free plan or trial available. Interested teams can book a demo to evaluate the platform before purchasing.
Which tools integrate with Novocall?
Novocall connects with popular platforms including Salesforce and other CRMs. These integrations let teams log calls and sync lead data without switching between apps.
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Pick the tool. We run the system around it.
Novocall is one part of a stack. Phi builds and operates the revenue system the whole stack plugs into.