UserGems

UserGems is a sales intelligence platform that monitors career moves among former buyers and champions.

Updated April 2026

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Overview: What is UserGems?

It surfaces these changes as trigger events so revenue teams can reengage warm contacts at their new companies. The platform automates outreach drafting through an AI agent that personalizes messaging based on buyer signals.

UserGems helps revenue teams capitalize on relationship equity by tracking when past customers and supporters change employers. The platform identifies these job changes as high-intent trigger events and delivers them directly into existing workflows. An embedded AI agent called Gem-E generates personalized outreach messages and call scripts tailored to each buyer's new role and context. This allows sales development representatives to act quickly on warm introductions rather than cold prospecting. Integrations with common CRM and sales engagement tools ensure that alerts and drafted messages appear where reps already work. The result is a streamlined outbound process focused on contacts who already have positive associations with the brand.

Fit: Ideal customer profile.

B2B revenue teams with an established customer base who want to leverage existing relationships to source warm outbound pipeline.

  • Series A
  • Series B+
  • Mid-market

Capabilities

Key features.

01

Tracks job changes of past customers and champions

02

Identifies sales trigger events from career moves

03

AI agent drafts personalized outreach messages

04

Generates call scripts based on buyer signals

05

Integrates with major CRM and sales engagement platforms

06

Delivers alerts directly into existing rep workflows

07

Monitors target accounts for new stakeholder arrivals

08

Automates list building from relationship data

Usage

How to use UserGems.

Teams connect their CRM to import historical contact data and define which roles and accounts to monitor. When a tracked contact changes jobs, the platform surfaces an alert and drafts a personalized outreach sequence. Representatives review the suggested messaging, make adjustments if needed, and send communications through their existing sales engagement stack.

Cost

Pricing.

Pricing not publicly listed.

At a glance

Quick facts.

Stack position
Signal
Category
Sales Tools, Signal
Best for
Series A, Series B+, Mid-market
Pricing
Pricing not publicly listed.

Subcategories

  • Job Change Tracking
  • Sales Intelligence
  • Sales Trigger Events

Talk to us: Pick the tool. We run the system around it.

UserGems is one part of a stack. We build and run the revenue system it plugs into.

Talk to Phi