Opensend
Opensend reveals the identities of visitors browsing your site.
Updated April 2026
Overview: What is Opensend?
It connects those identities to your marketing stack for targeted outreach. E-commerce teams use it to grow revenue from existing traffic.
Opensend is a visitor identification platform built for e-commerce brands. It uses proprietary technology to match anonymous site visitors with real contact details. Once identified, those contacts flow directly into your email marketing platform for automated campaigns. The system builds AI-powered persona cohorts to segment audiences based on behavior and value. Multi-channel reach lets teams engage shoppers across email, ads, and other touchpoints. The platform maintains legal compliance and data security throughout the process.
Fit: Ideal customer profile.
E-commerce brands and online retailers looking to convert anonymous traffic into paying customers.
- Seed
- SMB
- Mid-market
Capabilities
Key features.
01
Identifies anonymous website visitors
02
AI-powered persona cohort building
03
Multi-channel marketing engagement
04
Direct integrations with major platforms
05
Shopify app available
06
Unused credits roll over
07
Legally compliant data handling
08
Real-time identity matching
Usage
How to use Opensend.
Install the tracking pixel or Shopify app on your store. Connect your email platform such as Klaviyo to sync identified contacts automatically. Build targeted campaigns around the new audience segments to drive conversions from previously anonymous traffic.
Cost
Pricing.
$500/ Per credit
Starts at $500 per month for 2,000 identities. A 14-day trial is available for $1.
TIER 1
$500.00
- 2,000+ identities
- $$0.25 per identity
- 10-50k visitors
- Unused credits roll
- Identities capped
- Free trial available
TIER 2
$1000.00
- 4,300+ identities
- $$0.23 per identity
- 50-150k visitors
- Unused credits roll
- Identities capped
- Popular tier
TIER 3
$2000.00
- 9,500+ identities
- $$0.21 per identity
- 100-300k visitors
- Unused credits roll
- Identities capped
- Free trial available
ENTERPRISE
$contact us
- Custom solutions
- Identities capped
- Unused credits roll
- Free trial available
- Call scheduling
- Tailored pricing
At a glance
Quick facts.
- Stack position
- Enrichment
- Category
- Data Sources
- Best for
- Seed, SMB, Mid-market
- Pricing
- From $500/Per credit
Subcategories
- Visitor Identification
Follow Opensend
Questions
Frequently asked.
How do you get started with Opensend?
Sign up for a trial or book a demo to begin. Install the pixel or Shopify app, connect your email platform, and start engaging visitors.
What does Opensend cost?
Pricing starts at $500 per month for 2,000 identities and scales to $2,000 per month. Enterprise plans with custom pricing are also available.
Why use Opensend over alternatives?
It delivers strong ROI by identifying high-value shoppers and enabling multi-channel outreach. Users report a 7.3X return on investment.
How does Opensend identify visitors?
The platform uses proprietary matching technology to link anonymous visitors to real email addresses. It then sends that data to your connected marketing tools.
Is there a free version of Opensend?
There is no free plan. You can start a two-week trial for one dollar to test the platform before committing.
Does Opensend integrate with existing marketing tools?
Yes, it connects directly with platforms like Shopify and Klaviyo. The integrations allow identified contacts to sync automatically for campaign use.
Compare
Opensend alternatives.
Talk to us: Pick the tool. We run the system around it.
Opensend is one part of a stack. We build and run the revenue system it plugs into.
Talk to Phi