AgileCRM

AgileCRM combines contact management, marketing automation, and helpdesk tools in a single cloud platform.

Updated October 2026

CRMSales Tools

Overview: What is AgileCRM?

It targets small and mid-market businesses seeking an affordable alternative to juggling multiple apps. The system deploys quickly with pre-built templates and integrations.

AgileCRM is a cloud-based customer relationship management platform that bundles sales tracking, marketing automation, and customer service into one interface. Users can manage deals through visual pipelines, build email campaigns with a drag-and-drop builder, and resolve support tickets without switching tools. The platform includes built-in telephony, appointment scheduling, and social media integrations to centralize outreach and communication. Pre-built workflows and templates allow teams to become productive shortly after onboarding. It is designed for organizations that want core CRM capabilities without the complexity or cost of enterprise-grade systems.

Fit: Ideal customer profile.

Small to mid-market businesses seeking an affordable, unified platform to manage sales, marketing, and customer support without multiple vendors.

Seed
SMB
Mid-market

Capabilities

Key features.

Unified sales, marketing, and service platform

Visual deal pipeline management

Drag-and-drop marketing automation builder

Integrated helpdesk and ticketing system

Built-in telephony and call tracking

Appointment scheduling with calendar sync

Social media integration suite

Contact management with segmentation

Ready-to-use email and workflow templates

API access with tiered usage limits

Usage

How to use AgileCRM.

Teams import their contacts and configure sales pipelines to match their existing processes. Marketing users build automated email sequences using the visual workflow editor, while support staff manage incoming tickets from the same dashboard. Managers track performance through built-in reporting and adjust automation rules as needed.

Cost

Pricing.

$8.99

Free plan available for up to 10 users. Paid plans start at $8.99 per user per month with a 30-day free trial.

FREE

$0.00

10 users max
1,000 contacts
1 campaign workflow
1 automation rule
500 API calls/day
basic reports

STARTER

$8.99

10,000 contacts
5 campaign workflows
5 automation rules
5000 API calls/day
email support
Google sync

REGULAR

$29.99

50,000 contacts
10 deal milestones
10 automation rules
10000 API calls/day
50+ plugins
basic+team reports

ENTERPRISE

$47.99

unlimited contacts
unlimited workflows
unlimited rules
25000 API calls/day
dedicated rep
full telephony

At a glance

Quick facts.

Stack position: CRM
Category: Sales Tools
Best for: Seed, SMB, Mid-market
Pricing: From $8.99

Subcategories

CRMs

Follow AgileCRM

Questions

Frequently asked.

What does AgileCRM do?

AgileCRM lets teams handle sales pipelines, marketing campaigns, and customer support tickets from a single dashboard. It includes contact management, automation, telephony, and scheduling features.

How much does AgileCRM cost?

A free tier supports up to 10 users with basic features. Paid plans start at $8.99 per user monthly, with Regular at $29.99 and Enterprise at $47.99 per user monthly.

Why should teams choose AgileCRM?

The platform combines three core business functions into one affordable, cloud-based system. It deploys quickly and works on mobile devices without requiring technical expertise.

How does AgileCRM connect sales and marketing workflows?

The system links contact records to email campaigns, deal stages, and support tickets so data flows across departments. Automation rules trigger actions based on customer behavior and deal changes.

Is there a free version of AgileCRM?

Yes, a free plan supports up to 10 users and 1,000 contacts with limited workflows and API access. No credit card is required to sign up.

Does AgileCRM offer a partner program?

Yes, AgileCRM runs a partner program for businesses that want to resell or integrate the CRM into their service offerings. Details are available on their website.

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